Implementation can be daunting, especially if you’ve never done it before—or worse, tried and failed. But we applaud your courage. It’s your dedication to improve that inspires us to do what we do. Work with clients to make their implementation goals a reality. Simplus improves the probability of project success by focusing on the impact to people, setting expectations, and driving adoption and usage.
When you come to Simplus, we develop a carefully planned change program customized to your requirements. With thousands of implementations under our belt, we know the space better than anyone else. We understand that change management is about people, process, and technology, and we work beside you to align them perfectly. By the time we part ways, you’ll be educated and able to keep the wheels rolling and accelerating on your own.
Here are some aspects of the Simplus methodology, time-tested for success.
Before you can make real change, we need to get a “pulse check” on your organization’s readiness. To do this, we will:
By the end, we’ll have a complete readiness report as well as a change management and training plan (e.g. tactical engagement activities with key milestones and deliverables).
When it comes to engagement, you need more than just cooperation from your stakeholders. You need them to feel a sense of ownership. We work with stakeholders throughout and beyond your organization by
With both the Business Champion Program and Change Agent Network in place, you’ll have an army of advocates at your side to drive your implementation.
Within your organization, we need to create program awareness; everyone from sales to marketing, from the CEO to the most recent hire, needs to know what’s going on. We’ll outline expectations, set directions from the top, and provide a mechanism to receive feedback. We will
You’ll find that transparency is key to any organization’s success. With everyone on the same page, the implementation process will speed by.
Together, we’ll develop a process-based end user training curriculum that focuses on functionality and business process learning. The process will include
Once done, we’ll deliver to you a training plan and outline as well as a method for evaluation.
Our end goal is that you be strong enough to walk on your own legs once we’re through. Once the training development is done, Simplus will formally transfer all appropriate knowledge for you to continue running training long after we’ve gone. We call this our “Train the Trainer” program. It consists of the following steps spread over four days:
If we didn’t measure, we’d never know if our work was worth the effort. Throughout adoption, we track change progress against the change curve. We do this by
Measurement isn’t a one time-time thing. We are constantly watching ourselves for any way in which we can improve.